Update: Local bank reports and bank cards are now accepted.
Media representative Ashley Foster says:
This morning I learned that I am having an issue where my debit card is being declined for certain transactions involving ATMs. All affected services have now been restored and transactions are processing normally. We apologize for any inconvenience this may cause. We would also like to thank our technical team for their efforts in providing a quick solution.
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A community bank customer reported an issue with a bank-issued card Monday morning.
ABC 33/40 reached out to the Birmingham-based company to find out more about what’s going on.
Media representative Ashley Foster sent the following statement:
Our technology team is working closely with Visa to resolve this issue. We deeply apologize for the inconvenience caused to our customers. We will try our best to resolve this issue as soon as possible. We will provide updates through our call center and social media responses as triage continues.
This story will be updated as more information becomes available.
