Regions Bank headquarters in downtown Birmingham. (Nathan Watson/Bum Now)
Financial publication American Banker annually releases a list of the nation’s top 20 banks, ranked by reputation and customer satisfaction.
One of the top banks in 2024 is Regions Bank, headquartered in Birmingham and ranked #2 for excellence in the United States.
Read on to find out what makes Regions one of the most trusted banks in America.
Regions Bank ranked 2nd in the U.S.
Regions ranks on the list of America’s most trusted banks. (Nathan Watson/Bum Now)
American Banker’s score is based on four key factors: trust, respect, admiration, and positive emotions. These scores reflect strong leadership, good management, ethical practices, inclusivity and a sense of sustainability.
Data shows that the region’s reputation has improved significantly this year, with scores increasing by almost 10% from 2023.
One reason for this may be that the region actually has a dedicated reputation department, a team that works to identify reputation risks and strengthen company culture.
“We are thrilled to have Regions recognized on this list, but we are proud to honor our team, whose hard work and dedication make an incredible impact on our customers, clients, and community members every day. I’m proud.
Our employees are the foundation on which our reputation is built. ”
John Turner, President and CEO of Regions Bank
The Regions has a large presence in the community, with 42 chapters in the Birmingham area and 221 chapters across the state.
It has also gained national recognition by being named the “No. 1 Top Regional Bank” by JD Power earlier this year.
Who else made the list?
The region missed out on the first place spot by just 1.4%. (Nathan Watson/Bum Now)
Want to know which banks are in the top 5 in the US?
USAA Bank: 85.7% Region: 84.3% Cullen/Frost Bankers, Inc.: 83.9% SoFi: 81.8% Huntington Bank: 81.5%
Check out the complete list.
What do you think about our local reputation being ranked #2 in the nation? Let us know what you think by tagging @bhamnow.
